All maintenance packages include all routine servicing, maintenance and repairs, replacement tyres and other repair costs that might be required during the contract. This cover is an addition to the standard full UK manufacturer’s warranty and roadside assistance that come with all new vehicles.

What are the benefits?

• Planned fixed monthly cost
• No unexpected maintenance costs
• Dedicated qualified technical team to deal with any problematic vehicles
• VAT is 100% recoverable on the Maintenance element of your contract for VAT registered businesses.
• Protection from rising inflation costs

Maintenance Contract includes:

• Mechanical and electrical repairs or replacements, including associated parts and labour
• Tyre repair and replacement
• Bulbs, Batteries, Exhausts, Wiper Blades, Alternators & Starter Motors (dependent upon finance provider)
• Breakdown assistance
• MOT tests (if applicable)
• No recharges for punctures or damaged tyres (dependent upon finance provider)
• Courtesy vehicles (dependent upon finance provider)
• Service Booking and Management Service
• Vehicle collection and delivery (where available)

What are the exclusions?

• Repairs or replacements due to driver error or driver induced faults
• Repairs due to accident damage
• Damaged windscreen and/or glass replacement
• Mis fuelling
• Vandalised and Stolen Wheels and/or Tyres
• Missing or Broken items e.g. Bent Aerials, Missing Hub Cabs
• Lubricant and Fluid Top Ups between service intervals (e.g. Oil Top Ups, Screen wash Top Ups, ad blue)
• A relief vehicle is not guaranteed as part of your maintenance package. However, this may be available at an additional cost

NB: Please be aware that Policies vary dependent on the funding company 

What are excess mileage charges?

Excess mileage charges represent the fees you will pay to the finance provider if you go over your pre-agreed mileage allowance. The excess mileage charge is calculated at a pence per mile rate. Put simply, the more you go over your pre-agreed mileage, the more it will cost you in excess mileage charges.

How are excess mileage charges calculated?

The excess mileage charges are set by the finance provider are calculated based on a number of factors including:

• Your total pre-agreed mileage allowance
• The make and model of the vehicle
• Whether vehicle maintenance is included
• The finance provider funding the vehicle
• The total mileage amount on the vehicle at the end of the contract

What happens if you exceed the agreed mileage on the lease contract?

If you exceed the mileage allowance on your lease vehicle, any mileage over the agreed amount is charged at the agreed excess mileage rate per mile.

How do I find out the excess mileage charges for my chosen lease vehicle?

When leasing with ecofleet, the excess mileage rate will show on your quotations as well as on your finance agreement so please ensure you are happy with the excess mileage charges applicable for your lease vehicle before you sign the agreement.

What to do if you think you’re going to exceed your mileage allowance ?

During the term of your lease contract, there may be changes in your circumstances which affect the amount of daily and weekly mileage that you do, such as moving home and changing jobs. If this is the case, it may be a good idea to consider whether a mileage extension is available to you.

A mileage extension is a formal change to your lease agreement which allows you to increase the annual mileage allowance. If permitted, the finance provider will issue you with new documentation confirming the mileage amendment and also calculate a new monthly rental. Please note, ecofleet do Not charge for arranging this amendment on your behalf.

Please note, any changes to your contract, including mileage extensions, are at the discretion of the finance provider and are not available for every contract.